Shipping & Policies
Shippings towards US are free of charges.
Processing time may vary. Please allow 2 to 5 days.
The time I need to prepare an order for shipping varies.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payments are processed and secured by Shopify Payments, which keeps your payment information secure. We never receive your credit card information.
Returns & exchanges
I gladly accept returns in case of defective or damaged items.
Just contact me within: 7 days of delivery
Ship items back to me within: 15 days of delivery
I don't accept exchanges or cancellations for custom or personalized orders, but please contact me if you have any problems with your order at email@example.com
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I will only use your shipping and billing address, and contact information
- To communicate with you about your order
- To fulfill your order